Upgrading/Downgrading Your Account
Click on 'settings' in the upper right corner
Note: only Primary and Secondary Account Administrators will have access to the 'settings' page.
Click 'Package Options' on the left sidebar.
Choose which plan you'd like to upgrade to, then click 'Upgrade' to upgrade your account.
Once you upgrade, your next payment will reflect the upgraded price.
Click 'Downgrade' to downgrade your account.
Once you downgrade, your next payment will reflect the downgraded price. If the downgrade button is not red, like above, but rather is grey, that means your account currently doesn't meet the requirements to downgrade, and you will need to look to the far right of your Summary page under Usage and make sure you fit within the requirements of the plan you wish to downgrade to. Most often you will have to delete a service or some people, or maybe even some file space in order to downgrade.