Ministry Centered Technologies
PCO Manual ยป Responding to Scheduling Emails

Topics

  • Getting Started 6
    • An Introduction to Planning Center
    • Responding to Scheduling Emails
    • Managing Your Schedule
    • Updating Your Personal Information
    • Viewing Service Details & Files
    • Displaying Service Times
  • Setting Up 5
    • Creating A Service Type & Setting Up Dates and Times
    • Adding Items to your Plan
    • Adding People and Assigning Them To Positions
    • How to Schedule Your People
    • How to Use Songs, Arrangements & Keys
  • Account Administration 12
    • Canceling Your Account
    • Changing A Payment Method
    • Changing The Name of Your Account
    • Declined Payments or Delayed Checks
    • Enabling Extra File Storage
    • Enabling/Disabling Music Stand
    • Printing Receipts and Viewing Previous Payments
    • Changing the Primary Account Admin & Adding an Secondary Account Admin for Billing
    • Upgrading/Downgrading Your Account
    • Allowing Administrators to Delete
    • Changing Your Country
    • Locating your Organization and User ID Numbers
  • Apps 3
    • How To Install and use the Facebook App
    • iPhone App
    • Android App
  • Attachments 5
    • Adding Attachments
    • Uploading an Attachment
    • Linking to an attachment
    • Linking to iTunes or AmazonMp3
    • Linking to YouTube
  • Reporting 3
    • Custom Reports Wiki
    • Creating Reports on Frequency
    • Changing Custom Report Options
  • The Matrix 4
    • Setting Up The Matrix
    • Using The Matrix To Schedule
    • Using the Matrix Libraries Sidebar
    • Matrix Reports
  • Media 1
    • Adding and Uploading Media
  • Music Stand 4
    • Using the web-based version.
    • iPad Music Stand App
    • Annotations in Music Stand
    • Hardware for Music Stand
  • Personal Profiles 9
    • Block-Out Dates: Adding and Deleting
    • Changing Your Password
    • Setting Up Text Notifications
    • My Calendar
    • Master Calendar
    • Adding or Changing a Profile Picture
    • Forgotten Password, Login Issues and Error Message
    • Linking Accounts
    • Setting Your Scheduling Preferences
  • People 16
    • Adding a new person
    • Changing Permissions
    • Creating groups or teams for scheduling
    • Can't Add a Person - Duplicate Record Error
    • Filtering Your People
    • How to Email from the People Page
    • Print Report Options
    • Setting Up Custom Properties
    • Welcome Emails
    • Importing People using CSV files
    • Exporting a CSV File
    • Positions: Assign People Directly vs. Assign Using Custom Properties
    • Auto-scheduling
    • Setting Up Back-Up People for Positions
    • Disabling Users
    • Enabling Disabled User Accounts
  • Plans 40
    • The Plans Page (Dashboard)
    • Individual Plan Pages
    • Adding a One Time Special Service
    • Accessing Past Plans
    • Adding Notes Columns to Plans
    • Setting Up Different Teams for each Service Time
    • Changing the Replies To person for a People Category
    • Creating a New Service Type
    • Copying A Plan
    • Editing Or Deleting A Service
    • Deleting a Plan or Recovering Deleted Plans
    • Creating a Folder
    • Moving a service into another folder
    • Deleting Folders
    • Adding and Editing Times
    • Hotkeys for Plans Page
    • How to Create a New Plan
    • How to Link with iCal or Outlook 2007
    • How to Link with Google Calendar
    • Rearranging the order of a plan
    • Removing Items from Only One Plan Time
    • Scheduling A Person
    • Sending Notification Emails
    • Scheduling: Conflicts and Block-Out Dates
    • Scheduling Groups or Teams
    • Setting Up Reminder Emails
    • Adding and Editing People Categories
    • Reordering People Categories
    • Setting Up Positions
    • Setting Up or Editing Needed Positions
    • Item Note Categories
    • Adding or Editing Plan Notes & Categories
    • Resetting LIVE times
    • Setting up Ustream for Planning Center LIVE
    • Streaming and Downloading Songs in a Plan.
    • Using the Stage Layout feature
    • Commenting and Subscribing to Plan Items
    • Changing Options For Viewing a Person's Last Scheduled Date
    • Recovering Deleted Categories
    • Adding an Attachment to a plan item
  • Templates 4
    • Creating & Editing a Template
    • Editing Or Deleting A Template
    • Exporting a Template from an Existing Plan
    • Importing a Template (or Plan) to an existing plan
  • Site Settings 5
    • Site Settings
    • PCO Settings
    • Package Options
    • Billing Options
    • Attachment Types
  • Songs 15
    • Songs: An Overview
    • Adding a New Song
    • Adding Song Arrangements
    • Adding Keys to a Song Arrangement
    • Adding Attachments to Songs
    • Moving files from one arrangement to another
    • Transposing an Mp3
    • Transposing Chord Charts & Making Lyrics PDFs
    • Enabling and Disabling Downloading of MP3s
    • How to Convert to Mp3 Files in iTunes
    • Song Custom Properties
    • Filtering on the Songs Page
    • CCLI Reporting
    • SongSelect Integration
    • Preventing Charts from Shifting Using Chord Pro
  • Webinars 1
    • Webinar Schedule

Last Updated

Dec 09, 2011

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  • Prev: An Introduction to Planning Center
  • Next: Managing Your Schedule

Responding to Scheduling Emails

This lesson shows you how to respond to scheduling request emails.

When you receive your email, click Accept, Decline, or View This Service.

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Anatomy of the Notification Email:

  1. The blue banner through the middle of your email tells you the date and the name of the service you are scheduled for. It also gives you a link right there to view this plan without responding.
  2. This shows you what position you're scheduled for.
  3. Here all of the service, rehearsal, and any "other" times are displayed. These are times that your leader has made you responsible for.
  4. Response Buttons: these large buttons prompt you to respond in some way. If you are an editor or administrator, clicking one of these buttons will require you to login (this is for security purposes). If you have other permissions, just click the button to respond.

If You Decline:

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If you are declining this service, it will give you the option to send a reason. If you do not want to give a reason, you still have to click 'decline and send reason' or 'OK' in order for this response to go through.

Responding to multiple requests in one email:

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Your administrator may choose to send you one email for multiple requests (this cuts back on emails for you!). As you can see above, I have 3 requests in this email, each listed with the dark blue banner running across the page (Nov 15, Nov 22, Nov 29). To respond, click Respond To Requests.

Respond to each request by clicking on the 'accept' or 'decline' tabs

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  • Prev: An Introduction to Planning Center
  • Next: Managing Your Schedule